Oasis POS Documentation
Oasis POS Retail & ERP Knowledge Base
Comprehensive documentation for Oasis POS: store settings, user permissions, customer khata, products & variants, purchases, fast POS hotkeys, and GST reports.
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Stock Adjustments (Damage, Expiry, Theft & Audit Reconciliation)
Write off damaged goods, transit breakages, and physical inventory audit mismatches with Normal and Abnormal classification.
Tender Change Calculation & Auto Cash Drawer Trigger
Prevent cashier change calculation mistakes and configure RJ11 cash drawers to kick open automatically upon bill printing.
CRM & Customer Follow-up Lead Pipeline
Track prospective customer inquiries, schedule follow-up call reminders, and convert leads into active customers.
Notification Templates (Automated SMS, Email & WhatsApp Alerts)
Configure automated SMS, Email, and WhatsApp templates for new sales, due payment reminders, and order status updates.
Automated Database Backup & System Restore Operations
Schedule automated daily/weekly MySQL backups, download encrypted .sql archives, and restore data after hardware upgrades.
Stock History, Batch/Lot Numbers & Product Expiry Tracking
Track batch numbers and expiration dates for pharmaceuticals, FMCG foods, and cosmetics with automated expiry warning alerts.
Bulk Product Import & Export via Excel/CSV Master Sheet
Import thousands of grocery, supermarket, or apparel SKUs in minutes using the standard Excel template.
Sales Returns, Refunds & Store Credit Notes
Process customer product returns, restock inventory items, issue cash refunds, or generate store credit vouchers.
Combo & Product Bundles (Kits, Gift Packs & Hampers)
Bundle multiple individual products into a single gift hamper or promotional combo pack with automatic raw item stock deduction.
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