Repair & Service Center Module: Job Sheets, Checklists & WhatsApp Status

Run an electronics, mobile, computer, or appliance service center seamlessly.

1. Creating a Repair Job Sheet

  1. Navigate to Repair > Add Job Sheet.
  2. Enter Customer Details, Device Brand/Model, and IMEI / Serial Number.
  3. Record Security Unlock Pattern or PIN code.
  4. Check Pre-Service Checklist (Power Button OK, Touch OK, Camera OK, Scratches Present).
  5. Assign a designated Technician / Service Engineer.
  6. Set Estimated Delivery Date and Estimated Cost.
  7. Print the Customer Claim Slip with terms & conditions.

2. Technician Workflow & Spare Parts Consumption

  1. Technician logs in and updates status: Under Inspection ➔ Waiting for Parts ➔ Completed.
  2. Add consumed spare parts (e.g. Display Panel 1 Unit + Battery 1 Unit)—inventory stock deducts automatically.
  3. Oasis POS sends an automated WhatsApp alert: "Dear Customer, your repair job #JOB-1024 is ready for pickup!"